Blogs

14th Century Bangor Pontifical on Display


By mona everett, 2011-02-09
Bangor Pontifical manuscript
The Pontifical has been associated with Bangor Cathedral for almost 700 years

A precious 700-year-old manuscript will be on view at Bangor Cathedral for one day when a service is held to celebrate its return to the city.

The Bangor Pontifical is a 14th Century bishop's manuscript, containing blessings and text of plainchant.

It has recently been conserved and rebound, but will now be kept for safety in Bangor University's archive.

A service on Sunday will include several plainchant melodies newly transcribed from the document.

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Actual call centre conversations !!!!!


By Ian Price2, 2011-02-09

Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'.
Operator: 'Where did you get that number from, sir?'.
Customer: 'It was on the door to the Travel Centre'.
Operator: 'Sir, they are our opening hours'.
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SAMSUNG ELECTRONICS


Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about'.
Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from

the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'
Operator: 'I think you mean the telephone point on the wall'.

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RAC Motoring Services

Caller: 'Does your European Breakdown Policy cover me when I am travelling in Australia ?'
Operator: ' Doesn't the product name give you a clue?'

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Caller (enquiring about legal requirements while travelling in France ):
'If I register my car in France , do I have to change the steering wheel to the other side of the car?'
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Directory Enquiries


Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'.
Operator: 'I'm sorry, there's no listing. Is the spelling correct?'
Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'.

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Then there was the caller who asked for a knitwear company in Woven.

Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what it says on the label; "Woven in Scotland "
'.
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
'I haven't got a pen, so I'm steaming up the window to write the number on'.

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Tech Support: 'I need you to right-click on the Open Desktop'.
Customer: 'OK'.
Tech Support: 'Did you get a pop-up menu?'.
Customer: 'No'.
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No'.
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'.
Customer: 'Sure. You told me to write 'click' and I wrote 'click''.

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Tech Support: 'OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?'
Customer: 'Wow. How can you see my screen from there?'

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Caller: 'I deleted a file from my PC last week and I have just realised that I need it.

If I turn my system clock back two weeks will I have my file back again?'.
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There's always one. This has got to be one of the funniest things in a long time.
I think this guy should have been promoted, not fired.
This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring
the customer care department.
Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization
for 'Termination without Cause'.
Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance; may I help you?'
Caller: 'Yes, well, I'm having trouble with WordPerfect.'
Operator: 'What sort of trouble??'
Caller: 'Well, I was just typing along, and all of a sudden the words went away.'
Operator: 'Went away?'
Caller: 'They disappeared.'
Operator: 'Hmm So what does your screen look like now?'
Caller: 'Nothing.'
Operator: 'Nothing??'
Caller: 'It's blank; it won't accept anything when I type.'
Operator: 'Are you still in WordPerfect, or did you get out??'
Caller: 'How do I tell?'
Operator: 'Can you see the C: prompt on the screen??'
Caller: 'What's a sea-prompt?'
Operator: 'Never mind, can you move your cursor around the screen?'
Caller: 'There isn't any cursor: I told you, it won't accept anything I type.'
Operator: 'Does your monitor have a power indicator??'
Caller: 'What's a monitor?'
Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??'
Caller: 'I don't know.'
Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??'
Caller: 'Yes, I think so.'
Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: 'Yes, it is.'
Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??'
Caller: 'No.'
Operator: 'Well, there are. I need you to look back there again and find the other cable.'
Caller: 'Okay, here it is.'
Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.'
Caller: 'I can't reach.'
Operator: 'Uh huh. Well, can you see if it is??'
Caller: 'No.'
Operator: 'Even if you maybe put your knee on something and lean way over?'
Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.'
Operator: 'Dark??'
Caller: 'Yes - the office light is off, and the only light I have is coming in from the window.
Operator: 'Well, turn on the office light then.'
Caller: 'I can't.'
Operator: 'No? Why not?'
Caller: 'Because there's a power failure.'
Operator: 'A power......... A power failure? Aha, Okay, we've got it licked now.
Do you still have the boxes and manuals and packing stuff your computer came in??'
Caller: 'Well, yes, I keep them in the closet.'
Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it.

Then take it back to the store you bought it from.'
Caller: 'Really? Is it that bad?'
Operator: Yes, I'm afraid it is.'
Caller: 'Well, all right then, I suppose. What do I tell them??'
Operator: 'Tell them you're too f-------ing stupid to own a computer!!!'


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We're number 1 on the ReverbNation Pop charts for Wales, UK.

www.reverbnation.com/darrenparry

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New Slate Sculpture for Blaenau Ffestiniog


By mona everett, 2011-02-08
Slate art comes home to Blaenau with towering sculpture
Drawing of the slate sculpture planned for Blaenau ffestiniog
The sculpture will be almost on the doorstep of the quarry

A sculpture made of 36,000 stacked local slates is being created as a gateway to Blaenau Ffestiniog's 4.5m town improvements.

And the artwork alone has already created two jobs.

Read on here:

http://news.bbc.co.uk/local/northwestwales/hi/people_and_places/arts_and_culture/newsid_9384000/9384027.stm .

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Six Nations Player Swap for Wales v Scotland


By mona everett, 2011-02-08

So, what does this mean for our Grand Slam guesses? Good? Bad?

Six Nations: Hook replaces Jones for Wales Scots trip

James Hook and Stephen Jones
Hook is seen as the heir apparent to Stephen Jones as Wales fly-half
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Dragon Tower Update!


By mona everett, 2011-02-08

London Olympics date hope for Wrexham dragon tower

The businessman behind plans for a huge Welsh dragon tower near the English border says he would love it to be ready in time for the London Olympics

An image of how the dragon tower, near Wrexham, might look The bronze dragon, standing on two legs, will now remain a "natural bronze" colour
Read the whole story here:
http://www.bbc.co.uk/go/em/fr/-/news/uk-wales-12391139
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Free Genealogy Books to Download


By mona everett, 2011-02-07

Free is GOOD! Got this info from one of my genealogy lists:

The following Books are available to download for Free from
http://www.UK-Genealogy-Online.com
follow the links

History of Wales by John Edward Lloyd
Tours
of Wales - Thomas Pennant [3 Volumes]
Tours in Wales Richard Fenton

Also Available
Llanelly Directory 1897
Old Llanelly by John Innes

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Plans for this years West Coast Eisteddfod are proceeding apace. For the latest info see the links above. AmeriCymru is pleased to offer a $50 dollar graphic ad to the next six backers of our Kickstart Appeal . Your ad will appear either in our right hand column ( on 15000 pages approx ) or in our javascript rotation at the top of the AmeriCymru homepage. We will design it for you if you wish and you are free to change the content or the destination url at any time during your run if you have a special promotion or competition that you want to highlight.

In addition we are offering featured interviews ( widely promoted on the web and via social networking sites ) with business owners, artists and performers as part of the package. As if this wasn't enough your $50 will also entitle you to:-

It may also be possible in some cases to negotiate sale or return agreements so that we can feature your products on the AmeriCymru table at the event.

CAN WE GET ANY MORE GENEROUS? THERE HAS NEVER BEEN A BETTER TIME TO BACK THE WEST COAST EISTEDDFOD !

Email: americymru@gmail.com for more details and to book your ad.

West Coast Eisteddfod Promotional Video
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Super Bowl 45


By mona everett, 2011-02-06

' Nuf said.

Mona

PS Go Pack, I guess.

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Help Save Sir Arthur Conan Doyle's House!


By mona everett, 2011-02-06
Is this progress????

Check this organization out on Facebook, too, and "Like" them to show our support of saving this literary landmark!

http://www.facebook.com/pages/The-Undershaw-Preservation-Trust/143840102309365?v=wall# !/pages/The-Undershaw-Preservation-Trust/143840102309365?v=info



Here is a bit of what they say:

An organisation dedicated to the preservation and protection of 'Undershaw' the former home and national treasure of Sherlock Holmes creator Sir Arthur Conan Doyle - the home that he helped design with his good friend and architect Joseph Ball.

The home is currently under threat from the property developers who wish to divide the house into 3 separate units and build a further 5 alongside.

Planning permission for development has been approved by Waverley Borough Council. The UPT are looking to get this thoughtless decision overturned.

For more information please check out their website where you can also leave your comments. This will help us clarify that we have the support nationally and internationally.
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